This is a true story. I certainly hope you read it during your solar decision making process. Here are the salient facts: 1. I chose SunPower after 6 months research. Since there are several SunPower installers in this area, I was just lucky to have chosen QHS first. 2. Brooke Hamilton, our solar consultant, is just that, a consultant. He gave us excellent information. When he used the SunPower tool to configure the system to bring our electric cost to $0, I was impressed. 3. I let Brooke know I wanted no conduit or junction boxes visible anywhere on the roof. Please take a look at solar installations around town carefully. You'll see many with conduit and/or junction boxes showing - very unattractive. 4. The QHS designer came to house, discovered the firewall in the very very tight attic; but completed a design that does exactly what I wanted. 5. On the day of installation, 2 complete crews showed up. The designer was here too! The 53 panels were installed beautifully. 6. However, solar installation is only half the battle. To turn on a solar installation, a PTO (Permission to Operate) must be received from PG&E. Here is where QHS shines. PG&E began notifying installers the 30 business day commitment to provide a PTO was no longer being honored because of a huge backlog of requests. 7. And now for the hero of the story. Adam from QHS stayed right with me through the entire trying process. QHS contacted PG&E multiple times. I contacted the Ombudsman, and reviewed Rule 21, section D. 13. The result? I received my PTO last week, just a few days after it was due. I cannot say enough about Adam. To say he is willing to help, always pleasant and willing to go the extra mile is an understatement. When I received the PTO late in the day, I called Adam to walk me through turning on the system. I just could not open one of the boxes. Adam, bless him, came to the house after hours to do it for me. That's the end of the story. I hope you'll talk with QHS. You will not be disappointed.